Customer Relationship Management Features/ Modules
ANWD has the best CRM Software solutions. CRM Software is a business process system in which client and customer relationships, loyalty, and brand value are built through marketing strategies and activities. Our CRM is a business application that supports all small and large enterprise organizations to strengthen their customer bases and build good customer relationships.
- =Lead Management
- =Contact Management
- =Opportunity Management
- =Calendar Management
- =Document Management
- =Ticket Management
- =Campaign Management
- =Quote Management
Amwaj CRM offers a range of features
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Support a local hotline in multiple countries, and make or receive calls from pretty much anywhere in the world. Ensure quick consistent responses to common questions by creating pre-formatted replies. Talk with a customer from the help desk.
Sales Performance Management
Estimate the revenue you can generate in each fiscal year/forthcoming quarters. Lead to more cost-effective marketing, and avoids the expenses of mass marketing.
Sales Force Automation
Prioritize tasks and prospects, know what’s important to sell faster and grow the business. Intelligently scans customers according to their stages in the sales cycle & categorized based on the leads.
Track competition for each business opportunity and assess your strengths & weaknesses. Work together, share insights, and accelerate the sales of the business.
Create professional invoices and easily track payments. Manage Net Receivables. Automatic generation of invoice. Bill Payments Easy Payments. Get clear reports on customer statements. Supports multiple payments.
Automatically provides smart suggestions with possible solutions. Get the right context for issues with mobile Access. Effortlessly digitalize and save business cards on your iPhone or Android smartphones.
Our CRM solutions benefits
- =Clients & Sales.
- =Manage the entire sales cycle from lead generation and opportunity identification to invoicing and relationship nurturing.
- =Improve conversion.
- =Boost sales.
- =Increase loyalty.
- =Accounting of all prospects and existing customer’s preferences.
- =Central database to keep of all inquiries, calls and counter parties, including contact fulfillment history.
- =Tracing orders, quotes and payments (full control over the deal throughout the sales funnel). Automation of your manager’s labor. Scheduled events and assignment, including trigger notifications.
- =Confidentiality and security of sensitive and customers data.
- =Access from anywhere in the world.
Track all sales opportunities Generate quotes, sales orders and invoices.
Track all sales opportunities Generate quotes, sales orders and invoices. Create fully customized reports. Export opportunities.
Marketing planning and budgeting. Tracking marketing responses. Associate other records to a campaign.
Marketing planning and budgeting. Tracking marketing responses.
Affiliate and track user-defined warranty programs for inventoried items. Log and track service tickets for specific serialized or lot controlled items.
Affiliate and track user-defined warranty programs for inventoried items. Log and track service tickets for specific serialized or lot controlled items. Post material and labor charges as well as miscellaneous expenses. Simplifies collaborative work for your team.
Track all contacts and related opportunities. Create hierarchy of contacts.
Track all contacts and related opportunities. Create hierarchy of contacts. Import contacts from external sources. Export contacts.
Create, save and edit sales quotations. Create PDF of quotations.
Create, save and edit sales quotations. Create PDF of quotations. Integrated product catalogue.
Schedule all your meetings and calls using the scheduler. Track your team member’s availability and schedule.
Schedule all your meetings and calls using the scheduler. Track your team member’s availability and schedule. Set alerts that send notification emails to all members.
Document Management is an integral part of eZnet CRM Sharing, distributing, storing and managing your business documents
Document Management is an integral part of eZnet CRM Sharing, distributing, storing and managing your business documents like contracts, marketing collaterals etc. Easy access to critical documents on your fingertips 24 X 7.
Optimize opportunities, improve your winrates and enhance opportunity insights.
Optimize opportunities, improve your winrates and enhance opportunity insights. Opportunity management is based on sales pipeline management. Opportunity management provides you with a robust sales road-map to facilitate your sales efforts. Focus on the opportunities that matter the most.